Course Duration:  2 days

Course Prerequisite:  Participants must have attended The Heart of the Union: Shop Steward at work training course and have at least three (3) years of experience as shop stewards.

Description:  This course is designed for experienced shop stewards and business agents.

This course builds confidence in representing our members. More specifically to:

  • Master work procedures to build comprehensive cases, in order to settle grievances or proceed to arbitration;
  • Develop abilities to face management;
  • Understanding the arbitration process;
  • Develop the skills to testify as a witness during an arbitration hearing.

Registration:  Please contact your Local Union for additional information on availability and scheduling of this course.